Privacy Policy

Live Well Sleep Well, LLC

Last updated: 1/2/26

Live Well Sleep Well, LLC (“we,” “us,” or “our”), founded by Rachel Higginbotham, MD, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our educational and coaching services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name and email address when you sign up for emails, download a resource, or contact us

  • Information you provide through forms, questionnaires, or inquiries

  • Limited payment information if you purchase a product or service (processed securely through third-party providers)

We may also automatically collect non-identifying information such as:

  • Browser type and device

  • Pages visited and time spent on the site

  • General location data (not precise location)

This information helps us understand how visitors use our website and improve the user experience.

How We Use Your Information

We use your information to:

  • Provide educational content, resources, and services

  • Communicate with you about offerings, updates, or scheduled services

  • Send emails you have opted into (you may unsubscribe at any time)

  • Improve website functionality and content

  • Meet legal or administrative requirements

We do not sell or rent your personal information.

Email Communications

If you sign up for our email list, you may receive newsletters, educational content, or updates related to sleep, wellness, or coaching services. You can unsubscribe at any time by clicking the link at the bottom of any email.

Cookies and Analytics

Our website may use cookies and similar technologies to enhance your experience. These help us understand traffic patterns and improve site performance.

You can choose to disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party services (such as website hosting, email platforms, payment processors, or analytics tools) to operate our business. These providers only have access to the information necessary to perform their services and are required to protect your data.

Examples may include:

  • Website hosting (Squarespace)

  • Email marketing platforms

  • Payment processors

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Health and Medical Information

Live Well Sleep Well, LLC provides educational and coaching services. Although founded by a licensed physician, this website does not provide medical care. Any information shared is not protected health information under HIPAA.

Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Your Rights

You may request to:

  • Access or update your personal information

  • Be removed from our email list

  • Ask questions about how your data is used

To do so, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.

Contact Information

If you have questions about this Privacy Policy, please contact:

Live Well Sleep Well, LLC
Attn: Rachel Higginbotham, MD
Email: livewellsleepwellcoach@gmail.com